1. Agreement to these terms

These Terms of Service (“Terms”) govern access to and use of the ClassyLMS platform at classylms.com and its organization subdomains (the “Service”), operated by [Company Legal Name] (“ClassyLMS”, “we”, “us”). By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

2. Definitions

• Organization: a school, academy, or training provider that operates a workspace on the Service.
• User: any individual who accesses the Service, including organization administrators, instructors, and students.
• Content: material created, uploaded, or generated through the Service, including courses, questions, submissions, messages, and recordings.

3. Accounts and roles

The Service uses role-based access (platform administrators, and within each organization: owners, administrators, instructors, and students). Many accounts are provisioned by an organization’s administrators rather than self-registered. You are responsible for keeping your credentials confidential and for activity under your account, and you must notify us of any unauthorized use.

4. Organizations and the multi-tenant model

Each organization controls its own workspace, users, courses, and records. As between ClassyLMS and an organization, the organization is responsible for how it uses the Service, for managing its users, and for the lawful basis to collect and process its students’ and instructors’ data. ClassyLMS processes that data on the organization’s behalf, as described in our Privacy Policy.

5. Acceptable use

You agree not to:

• use the Service unlawfully or to infringe others’ rights;
• upload malware or attempt to breach, probe, or disrupt the Service or its security;
• access data or workspaces you are not authorized to access;
• record, copy, redistribute, or share class recordings or other Content outside the people authorized to receive it;
• harass, abuse, or harm other participants in live classes or messaging.

6. Content and intellectual property

Organizations and Users retain ownership of the Content they create or provide. You grant ClassyLMS a limited license to host, store, process, and transmit that Content solely to operate and provide the Service. ClassyLMS and its licensors retain all rights in the platform software, design, and trademarks; nothing in these Terms transfers those rights to you.

7. Live classes and recordings

Live classes may be recorded by an organization’s instructors or administrators. By participating, you acknowledge that sessions may be recorded and made available to authorized people in the relevant batch. Recordings form part of the organization’s academic records; you may not download, copy, or share them except as permitted by your organization. Access and retention are governed by the organization and the Privacy Policy.

8. Account closure, suspension, and termination

You or your organization may close an account at any time. Closing an account disables sign-in but, because academic and financial history is part of the organization’s records, closure does not erase that history; retention and any erasure or anonymization are handled as described in the Privacy Policy. We may suspend or terminate access for breach of these Terms, to comply with law, or to protect the Service or its users.

9. Fees and subscriptions

Where the Service is offered on a paid basis, fees, billing cycles, and refund terms are as set out in the applicable order or plan [insert commercial terms]. Organizations are responsible for fees incurred under their workspace.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that recordings or data will never be lost.

11. Limitation of liability

To the maximum extent permitted by law, ClassyLMS will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill. Our aggregate liability arising out of or relating to the Service is limited to [the amounts paid for the Service in the [12] months before the claim / a capped amount].

12. Indemnity

You agree to indemnify and hold ClassyLMS harmless from claims arising out of your Content or your misuse of the Service in violation of these Terms or applicable law, to the extent permitted by law.

13. Governing law and disputes

These Terms are governed by the laws of [jurisdiction], without regard to conflict-of-laws rules. Disputes will be subject to the exclusive jurisdiction of the courts of [location], unless otherwise required by applicable law.

14. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated through the platform or by email, and the “Last updated” date above will be revised. Continued use after changes take effect constitutes acceptance.

15. Contact

Questions about these Terms? Contact us at support@classylms.com.