Set up computers, fix common problems and understand how networks, IP addresses and Wi-Fi work. What you will learn • Hardware, operating systems and troubleshooting • IP addressing and subnetting basics • Routers, switches and Wi-Fi • Helpdesk practice Who it is for Beginners and aspiring support technicians. How the course runs 12 weeks · about 3 hours a week · Live online classes with weekend practice labs. A short project and a certificate of completion.